Characteristics of a Good Learning Environment

Characteristics of an excellent learning environment. The physical place of the classroom can affect a students learning. I noticed that many classrooms are shaped like a box. In which the teacher stands at the front providing the students with information, rather than knowledge. Classrooms should be designed so that the teacher and students can meet as a group, as well be able to work independently. The method that I find works the best is when students work together as small groups. Information can be better examined and be explained in different perspectives.Students need excellent instructors in their classrooms. Instructors create a natural critical learning environment for their students. Every instuctors environment will be different in some type of way. Some instructors create this environment with lectures, discussions, or role playing. These types of teaching will help students to learn new material and apply it in their lives. Many times an instructor’s lecture is e xtremely long, and I lose interest. I often look at the clock or daydream after a while.It’s not because I don’t care what their talking about, it’s just that I enjoy working hands on. Instructors play an important role in a student’s success and should teach in a way that students best learn. The role of grades is an important part of evaluating a student. A student who works hard and puts forth a lot of effort will normally earn good grades. The students are eager to learn new material and apply it. Me, myself often works extremely hard to earn good grades. Many times I do not get my desired grade because many times I just do enough to get by.I often get frustrated with myself for not achieving a grade I could have earned. Learning is my number one role and responsibility as a student. If I fail to learn it who will learn it for me. I have to be one hundred percent dedicated to learning new things. I know that every class hat I am attending in college w ill be applied in my career. I know that I am far from being a good writer but I’m willing to learn how to become one. I will also learn how I could have written this essay better from my instructor.

Pricing Strategy

Universal Rental Printing Car Assignment Objective: The objective of the simulation was to increase profits of Universal Car Rental Company. The simulation was run across three cities in Florida, Tampa, Orlando and Miami. Our strategy: We adopted a strategy of offering the highest price achievable whilst maintaining 100% capacity utilization respective to the market share. In the context of the scenario, where growth in demand outstripped supply and with only twelve ‘rounds’, we felt market share was not fundamentally important.In respect of setting the pricing level, we calculated the price elasticity of demand to give us an insight into the increment we could increase the price. We concluded that price elasticity of supply was irrelevant in the context of this simulation. Customer price response: We were quickly able to observe that weekday and weekend demand out did supply; we concluded that weekday demand was an alternative for business users and weekend demand was m ore for leisure users. The most important aspect we considered was increasing our fleet size to meet market demand. We lost a considerable amount of sales by not meeting customer orders.This could have been easily resolved by steady increase of a number of fleet added per month. Universal should also increase brand awareness by applying brand management. After our great performance and steady increase in market demand Universal should increase marketing in several media applications. Some of theses applications should include, airport advertising, e-advertising, TV commercials and newspaper ads. By advertising in these areas, Universal is certain to increase brand awareness and future success. Final Result: My partner and I were able to increase the accumulative profit of Universal Rental Car Company to $268 million.

BayState Realty Case Study Essay

1. Use a table to identify the software products sited above that fall within the following categories of software: System Software General Purpose Software Application Specific Software An operating system built to control and operate the hardware system Protect the firm’s hardware platforms from intrusion, malware, and computer viruses Dell laptops and desktop computers running Microsoft’s Windows operating system Allows users to accomplish simple computer related tasks Standardizes and minimizes implementation costs Facilitates staff training Microsoft Office, Internet Explorer, Microsoft Outlook, and Microsoft SharePoint For an end user Document and management system The CRM system, an Accounting System, a Human Resource Management System, a Real Estate Sales Documentation and Management System, and a Rental Property Management System 2. Use a second table to identify and explain the various elements in the total cost of software ownership and then list the steps taken by the CIO to limit the firm’s software TCO expenditures. Elements in the Total Cost of Software Ownership Steps Taken by the CIO to Limit the Firm’s Software TCO Expenditures Software and hardware upgrades Time to renew hardware and software Training for new and current employees Hiring MIS or IT personnel Sale Price Licensing 1. Focus on the procurement and deployment of a limited set of well-established, off-the-shelf products 2. Negotiate favorable licensing terms with Microsoft for the initial acquisition of products, to standardize and minimize implementation costs, and to limit firm investments in ongoing staff training and product documentation and support 3. Work closely with their line-of-business colleagues to select best-in-breed application specific software 4. Adapt their business processes to make the best use of the software and by doing so, better control the TCO for that software 5. Implement Linux (an open source software product) as the operating system of choice for servers running shared applications 3. List the reasons why BayState Realty chose to go with off-the-shelf software instead of developing their own software packages in house. BayState is mainly focused on their real estate agencies, so by doing so they can continue to focus on their business which means it is preferable for them to go with off-the-shelf software The software has already been tested by the company. Besides the test, the software company also provides warranty service It is available for computer shops, so there are lots of computer shops solving Window software problems It can easily find the same users so they can share their experiences easily and answer any questions about the system 4. List the reasons why it makes sense to go with Linux. Be sure to include how this particular use of open source software mitigates the risks typically associated with the choice of an open source software product. Linux is free or cheaper so it is beneficial for users that it is not owned by the company The software is unlikely to get computer viruses or other malware Hardware independent – operating system in advance and advantage Community relationship – Instead of establishing customer relationships, Linux shares with lots of vendors and is part of the community not a single user. Interoperability – able to connect to networks and communities easily You can select the best tools you need 5. Compare the advantages and the disadvantages associated with outsourcing the hosting of the firm’s three web sites. Advantages: Hosts the firm’s three Web sites Saves time – Do not have to spend time to manage the website Better equipped – Proficiency in creation, innovation, and design Low cost – helps customers manage their money wisely Use the correct Internet strategy, like formulating marketing programs Disadvantages: Hidden cost – it has a low cost for website outsourcing, but there are several costs behind the price, such as signing a contract Exposing data – BayState Company is sharing their information with a third party Lack of focusing on their customers – instead of customizing, vendor may be creating an expertise-need

Non-Verbal Communication and Its Types by De Vito Essay

Non-Verbal Communication and Its Types by De Vito - Essay Example My first stop during this observation tour was the most common place where man gathers in order to openly display their non-verbal communication skills and human relationships, the mall. I took my time walking around the building in order to observe men, women, and children and how they interact with one another. What I observed was that the most common human relationship that can be found and observed in the mall is that of varying degrees of friendships. Now DeVito defines friendship as, â€Å"an interpersonal relationship between two persons that is mutually productive and characterized by mutual positive regard† ( 187 ). Almost everyone that I observed arriving in pairs, as a group or meeting other persons at the mall prove the interpersonal relationship of their acquaintance because of the way they react to one another. It is not uncommon to observe these pairs or groups delivering non-verbal assurances of their friendships through their reactions to one another. From a w arm hug, a kiss on the cheek, or even slapping one another on the shoulder all translate into non-verbal communications that prove that they consider each other unique, genuine, and irreplaceable individuals in each other life. But that is not to say that only positive friendships exist at the mall. Once in a while, I also noted the existence of discord between the couples or group individuals. These non-verbal arguments included the raising of an eyebrow as they discuss amongst themselves. The rise of an eyebrow is normally followed by a change in the vocal pitch of the person speaking.

Market segmentation Research Paper Example | Topics and Well Written Essays - 500 words

Market segmentation - Research Paper Example The market could be segmented into three major groups – young adults (age 22 to 35), middle – aged (age 36 to 50) and senior citizens (51 years and above). Nevertheless, the business scope (in terms of sales volume) of Chevy Volt is relatively high for first two segments because these consumers are tilted towards new hybrid vehicles and eco-friendly products (Welch, 2010). It is justified to argue that GM has currently a small market because there are fewer customers in the market that could easily acquire a $40,000 car in bleak economic scenario (inflation, high gas / fuel prices and unemployment). Indeed, GM sold only 647 vehicles in first 2 months of launch that confirms aforementioned argument (Jin, 2011). It should be emphasized that GM competes with Japanese makers like Toyota, Honda and Nissan that could easily produce and market a hybrid in range of $17,000 – 33,000. Therefore, GM has been planning to increase its production and sell 25,000 units a year. This would definitely enable GM to reduce Volt’s total market price by $8,000 – 12,000, thereby increasing its competitiveness and attracting a large pool of middle – middle customers.

International market entry Essay Example | Topics and Well Written Essays - 2000 words

International market entry - Essay Example It is important for the various industries to market some of these devices in international market. After welcoming the commodity, it is sure that entering the market will be easy as the technology devices will be used to simplify their works in those areas. It is important to go through the marketing of the ipad 4, one of the acclaimed devices in the hospitality industry, in Italy as this represents international market entry of the commodity. The country, Italy, has been a democratic nation for 46 years now; thus, the political environment is reputable for the marketing of the product. This is from the fact that with the democracy, the government does not inhibit the citizens from purchasing products at will. Moreover, the democracy also allows the United States, the producer of the ipad, to venture into the Italian market easily and consequently have increased sales of the ipad (Fleisher, 2008, 169). The fact that the country has a well laid out judicial system is also important f or the marketing of the new ipad. This is from the fact that there is control on the decisions that powerful politicians make. An example is a politician who may talk ill of the ipad and tell people not to purchase it. Such cases are few - the concept of freedom and independence is incorporated in the Italian market. One factor that may come as a disadvantage in the marketing of the ipad is with regards to the tax tariffs that the country has. Lately, Italy has set its tariffs very high in an effort to boost its economy. With the increased tariffs, the country will have reduced imports and – consequently – the goods within the country will increase in sales. With this the standards ought to increase and make the economy of the country boost. The issue of tariffs was induced by the executive arm of the government and has been a major hindrance to the sale of products. This factor is bound to affect the marketing of the product in the country (Henry, 2009, 48). Shifting focus to the economic aspect of the country, Italy’s economy is rated eighth largest in the world. This has been effective in ensuring that the circulation of products in the country is well above average. Moreover, this means that most citizens in the country are stable thus being in a position to market the ipad. This brings down the fears that one may have when introducing the ipad into the Italian market. It is also important to understand the fact that country’s economy is not stagnant but rather on the rise from the various measures taken by the government such as increased taxation (Cohen, 2011, 68). This ensures that the citizens of the country are always up and busy to ensure that they achieve their goals while living a comfortable life. Introduction of the ipad into the market would work great to ensure that these people are always informed on the changing market trends by using the device. This acts as a positive impact on the sale of the ipad, and so there is the need to introduce it into the Italian market. The transport sector is one other factor to consider with regards to the marketing of the ipad in Italy. Italy’s economy has been stable, and ensuring infrastructure development is a key aspect in the country. Italy has well established roads that generate a huge income for the government. The fact that these roads are in great conditions ensures the

By drawing on examples examine the impact of social networking sites Essay - 1

By drawing on examples examine the impact of social networking sites on society - Essay Example Trends and statistics suggest that the sector has not only brought about significant transformation in the manner in which people interact but has also has acted as a major stimulus for global business (Gatautis, 2008). From social issues to political agendas and corporate strategies, all aspects of society are embraced and catered to by social networking sites. These sites offer a platform to the users to exchange their ideas, anonymously or publicize their views and announce it to the world. It is this flexibility offered by the SNS that makes it the most sought after internet trend in contemporary times. The term social networking is often used interchangeably with other terms such as internet social networking, social web sites, or social networking services; although all of them convey the same meaning. According to Richter et al., (2009) Internet social networking can be defined as "the phenomenon of social networking on the internet". While Kim et al, (2010) define social web sites as "those web sites which make it possible for people to form online communities and share user-created contents". The social networking sites have caused significant impact in various spheres of an individual’s everyday life including the social, political as well as economical. Some of which are discussed below. The probable impact of social networking as a phenomenon on the society can be perceived and gauged in more ways than one. For instance, social networking sites such as Facebook offers users an opportunity to create common interest groups and help them exchange their ideas and present their views in a group of likeminded individuals, thus empowering them to voice their opinions, say for instance, against social injustice or in favor of a social cause. The strength of collective action is magnified by sharing and exchanging of ideas through common groups and helps bring about

LG Electronics Essay Example | Topics and Well Written Essays - 1250 words

LG Electronics - Essay Example Recently, it has included Mobile Phones with various specifications in its enriched product line up. The company’s annual turnover in the year 2009 has recorded 13089 crores (LG Electronics, 2012). In relevant to the company’s various products, the two divisions i.e. the home appliances and the electronics goods are located on the Boston Consulting Group Matrix (BCG) where the upper right quadrant is the electronics division and the lower left quadrant is the appliance division. The BCG Matrix introduced by Boston Consulting Group, is an instrument that allows the company to evaluate and to classify its products as well as services. Furthermore, it is a decision making tool that helps to balance the activities of an organisation related to the products that make profits and signify growth in order to sustain the future of the company. The matrix helps to implement the development policies of the company. The BCG matrix positions the products in two ways, namely, the rat e of growth of the market and the market share of the product contrary to its competitors (Luxinnovation G.I.E, 2008). Findings The structure of BCG matrix consists of four quadrants namely, Stars, Question marks, Cash cows and Dogs. In this context, the two divisions of the company are located on the Question marks and Cash cows. ... The company emphasised on capturing higher market share by sales maximisation. However, the presence of fierce competition due to a number of competitors such as Samsung which offers products targeted to the entire age groups and classes of society, barred LG from penetrating into new business markets and attaining higher share of the market. The cash cows quadrant consists of products that generate higher profits in a short period of time which need to be replaced because of the low growth in the future, as a result of that the investments are comparatively lower. Moreover, the products in cash cows should be profitable as they are able to finance other activities in the stars and the question marks (Scribd Inc, 2012). LG’s home appliances are its core products that the company is based upon. The 60 inch Plasma Display Panels were the world’s first, to be introduced by the company in the year 1998 (LG Electronics, 2012). In the following years, the company developed va rious creative and innovative products which ultimately raised huge market share and facilitated the company to generate huge profits. Its low cost features and maintenance free appliances have ensured the company’s products to be present in almost all the households thereby, satisfying and growing among its targeted segment, mostly the females in the family. Recommendations The smart phones introduced in the markets are required to go through a drastically innovative change that will allow the product to mark a presence in the market and compete against its rivals. It has been noted that the company priced its mobile phone devices at a comparatively cheaper prices in order to target the middle and lower class people. However, in following this strategy the company relied more on providing

Social Networking Sites Privacy does not exist anymore Essay

Social Networking Sites Privacy does not exist anymore - Essay Example The employers in some organizations monitor the postings related to the workplace that the employees post in the online forums. The employers do this in order to discipline their staff and make them abstain from any immoral behavior. It is a practice in some companies that the articles or the photographs are checked with the senior management staffs before being posted online. If after screening they are considered unfit for public sharing, then they are not put up on the social sites and other online forums. In this process, it is ensured that the company’s image and reputation are maintained while it makes promotions to fuel its performance. The negativities.The users should be cautious while putting any information on the social networking sites. Often, the employers make a detailed search for the candidate they are going to hire. Here a debate is existent about whether it is ethical to learn details about a prospective candidate by going through the profiles of the candida te on the social sites, such as the Facebook or the MySpace. However, the users should be aware of the possibility of their profiles being vied by their prospective recruiters. The contents posted online reveal lots of information about the person which a purposefully crafted resume does not contain.Besides, the employees face problems in their job front for behaving injudiciously on the online communities. In an incident, the hospital staff has been found to post obscene pictures on the social sites.... Here a debate is existent about whether it is ethical to learn details about a prospective candidate by going through the profiles of the candidate in the social sites, such as the Face book or the MySpace. However, the users should be aware of the possibility of their profiles being vied by their prospective recruiters. The contents posted online reveal lots of information about the person which a purposefully crafted resume does not contain. Besides, the employees face problems in their job front for behaving injudiciously on the online communities. In an incident the hospital staff has been found to post obscene pictures in the social sites. The management of the organization in which they worked found the incident and suspended all the employees involved in the incident. Confidentiality issues with the social networking sites Every day several news appear in the media channels revealing the unscrupulous use of the internet. The social networking sites provide the people with the opportunity of sharing the updates of their daily activities with their friends and close ones. They can upload pictures, put status updates and can comment on the posts of the other connections. This apparently is harmless and is done with the sole intention of communicating with the known people. But these on the other hand lead to misuse of the social platform. Face book and privacy issues The face book grew in popularity initially due to the privacy it offered and the professional looking visual effect (Golden, 2010). The posts made on the Face book contain various kinds of information that are visible to the contacts. The people can tag their friends on the pictures uploaded to the albums in the account. Some of these contacts are

Sociology Reflection Essay Example for Free

Sociology Reflection Essay It is through sociology that scientific study of the great social institutions and the relation of the individual to each is being made. The home and family ,the school and education,the church and religion, the state and government ,industry and work ,the community and association, these are institutions through which society functions. Sociology studies these institutions and their role in the development of the individual and suggests suitable measures for restrengthening them with a view to enable them to serve the individual better. The study of sociology helps us to know not only our society and man but also others, their motives, aspirations, status, occupations, traditions, customs, institutions, cultures etc. In a huge industrialized society, our experience is comparatively limited. We can hardly have a comprehensive knowledge of our society and rarely have an idea regarding other societies. But we must have some insight into an appreciation of the motives by which others live and the conditions under which they exist. Such an insight we derive from the study of sociology. Sociology is essentially the study of human interaction. With this in mind, you can apply sociology theories and ideas to any scenario of daily life dealing with person to person interaction or even to an individual in regards to the society. For example, when you meet with a friend you treat that friend a certain way. Your actions usually fall between the social norms of society. Meaning you wont be overly mean or overly nice to your friend. Relating to social norms is the idea of conformity. You may find yourself doing things you might not normally do just because others are doing it. A good example of this is sitting in a classroom and responding to a teacher’s question. If a teacher asks to see a show of hands of who agrees with a certain idea or thought and you go to raise your hand but you see that no one else has raised their hand, its likely that youll hold back and agree with the other side of the argument or not raise your hand at all. Well, everything takes place in a sociological context. When you are managing a company, you are managing people (employees and customers) and trying to meet needs and wants. Knowing about the groups you are dealing with helps you manage more effectively because you are more in tune with what people value and how they interact. These are group tendencies of course, and individuals will each bring their unique perspective. Business is constantly changing, effecting and influencing society on a daily basis. When I first studied Business I was drawn to studying the way decisions within a business could affect another business or other social institutions such as the family or education. I believe that despite the fact our society is technologically advanced, all businesses are reliant on positive, social interactions and because of this, businesses must nurture and protect their staff. Communication, interaction and positive social relations are key to a business being successful. The dynamic relationships between businesses and people and the effects these relationships can have, fascinate me.

Strategic Analysis of Manchester United

Strategic Analysis of Manchester United The Football Industry The Barclays Premier League The aim of this report is to undertake a detailed strategic analysis of the Manchester United F.C. with regard to its resource capability and competitive positioning, the organisations strategic fit with its environment and its management style with an emphasis on the cultural context of its strategy together (stakeholder expectations). To this end the mission, vision, goals and strategies of the Club will be taken into consideration while strategically evaluating and interpreting its management at business (competitive advantage) and functional (customer value) level. A variety of strategic analysis tools are going to be used in order to wholly evaluate both internal and external implications on the environment the Club operates within. These will primarily include SWOT and PEST analysis, Porters four corners analysis, and Value chain analysis. Market Environment Analysis Brief analysis of the market English football, and the FA Premier League (FAPL) in particular, is today a bigger business than it has ever been, generating record revenues both within its stadia and through the rising value of its broadcast rights. The game is on TV in more countries than ever before and watched by an increasing number of passionate fans all around the world. Despite the rising cost of attendance, football grounds are as full as they have ever been and FAPL matchday revenues have doubled in just eight years. But broadcast rights fees are expected soon to account for a majority share of income and younger consumers appear not to be inheriting the club ties that older fans were born into. Mintels research shows that footballs appeal to brands lies in its continued ability to reach mass mainstream audiences rather than in the value of its core audience, which is largely apathetic towards sponsors and their products (over half of fans claim not to pay attention to who sponsors what, while just 16% say the brand that sponsors their club matters to them). Football is well insulated against recession by the multi-year nature of its media and commercial agreements and by the fact that up to half of all seats are paid for before a ball is kicked through season ticket sales. However, the experience of the 1980s recession (where between 1978 and 1984 average attendances in the top flight collapsed from over 28,000 to under 19,000) shows that attendance is vulnerable in a downturn, so that matchday revenues in the 2009/10 season could be at risk. Barclays Premier League Roles and Objectives The mission of the Premier League is to effectively Manage, continually improve and be regarded as the worlds best league football competition and in this way Generate increased commercial value, using the resulting revenues to further enhance competitions and strengthen the long-term future of the Premier League and its clubs. Other objectives include: Increasing interest in the Leagues competitions, promote accessibility to live games and ensure that media exposure is used to optimum effect. Useing the Leagues power and influence responsibly to improve the game in the UK and abroad through partnership with the FA, UEFA and other bodies. Createing a quality of competition that provides a platform from which our member clubs can achieve unparalleled success in European or World competitions (source: Barclays Premier League official website). Relationship with the clubs The Premier League is owned by 20 Shareholders the member clubs, whose membership in the league is dependent on the performance of their football team in the Barclays Premier League. Another co-owner of The Premier League is the Football Association. While they have the right of veto in special occasions as the appointment of Chairman and Chief Executive Officer, they are not involved in the decision making process regarding any other area of the Premier League work. The statutory company responsibilities are managed by the Board of Directors who are also running the day to day business. Relationship with other football bodies The Barclays Premier League is widely regarded as the most elite club competition in world football. The Premier League comes under the jurisdiction of the Football Association (the FA) and must submit its rules on yearly basis for approval. Along with its British partners in Scotland, Wales and Northern Ireland, the FA comes under the control of the European governing body the Union of European Football Associations (UEFA). Formed in 1954 and based in Geneva, UEFA works and acts on behalf of the member associations to promote football and ensure its well-being on the continent. The organisation is responsible for many high-profile competitions, some involving national teams such as the prestigious European Championships. UEFAs premier club competitions are the European Champions League and the UEFA Cup, in which Premier League clubs aspire to compete and succeed on a yearly basis. The FA and the 50 other associations of UEFA are all affiliated with the worlds governing body the Federation of International Football Associations, or FIFA. It was formed in 1904 and is now one of the biggest sports organisations worldwide striving to safeguard the good image of the game internationally and it is responsible for the Laws of the Game. FIFA can also boast the World Cup as its prized asset the ultimate stage on which a professional footballer can perform and a tournament which captures the imagination of the entire planet (source: Barclays Premier League official website). Manchester United Club Profile Manchester United plc operates as a professional football club in the United Kingdom. Its subsidiaries are Manchester United Football Club, Manchester United Catering (Agency Company), and Manchester United Interactive. In addition, the company through a joint venture with Manchester United PLC, Granada, and British Sky Broadcasting, operates MUTV, the companys official channel. The company owns 33.3 per cent in MUTV. Since the late 1990s, the club has been one of the richest in the world with the highest revenue of any football club, and is currently ranked as the richest and most valuable club in any sport, with an estimated value of around  £1.136billion as of April 2009. Manchester United was a founding member of the now defunct G-14 group of Europes leading football clubs, and its replacement, the European Club Association. (Source:Forbes.com) Manchester United are the most successfulPremier League club having won the title10 times With a start in 1993 when manager Sir Alex Ferguson ended a 26-year wait to lift thePremier League crown. Manchester United Strategic Analysis For the purposes of this report is will be assumed that Strategic Analysis fits within the descriptions below: the process of conducting research on the business environment within which an organisation operates and on the organisation itself, in order to formulate strategy. BNET Business Dictionary a theoretically informed understanding of the environment in which an organisation is operating, together with an understanding of the organisations interaction with its environment in order to improve organisational efficiency and effectiveness by increasing the organisations capacity to deploy and redeploy its resources intelligently. Professor Les Worrall, Wolverhampton Business School The market environment comprises a combination of the Barclays Premier League industry itself and the wider macro environment in which Manchester United F.C. operates. In addition, it highlights the market environments and critic success factors. The unique resources of Manchester United and the core competences of the Club are outlined in the analysis described below. SWOT Analysis In order to conduct a comprehensive market environment analysis and evaluate the conditions in the market environment that Manchester United F.C. occupies, a brief introduction of the Barclays Premier League and Manchester United F.C., summarizing the key aspects in a SWOT analysis Which will be the first step towards implementing a range of analytical tools (fig.1) The SWOT Analysis is the most popular instrument utilized in strategic planning and organizational problem solving. PEST analysis The purpose of the PEST analysis below is to briefly outline the political and legal, economic, sociocultural and technological issues together with their implications on the performance of The Club, hence describing the external environment within Manchester United operates (fig 2) Porters four corners analysis The four corners analysis is a useful tool for analysing competitors as it emphasises that the objective of competitive analysis should always be on generating insights into the future. In this case the model is used to develop a profile of the likely strategy changes a competitor might make and how successful it might be and determine competitors probable reaction to the range of industry shifts and environmental changes that may occur (Fig. 3) Quite straightforward, the competitors future strategy stems from the competitors motivation to exceed or overperform another Club and sets a variety of objectives pr actions to be completed with the implementation of their prospective strategy. However, these objectives should reflect on the Clubs capabilities as well as the skills of the individual players and staff at senior management level. Here it is essential to develop a clear assumption on what creates value for a specific team as well as what are the relationships and networks the respective business has developed. For instance, Manchester United is one of the most successful teams in the history of football resulting in average attendance higher than any other team in the UK and extremely high brand consciousness (fig. 4). This means that together with the Clubs financial stability, strength of the senior management team and proven ability to serve a variety of channels Manchester United PLC is well on the way of creating and implementing in a sustainable way a winning strategy. Value chain analysis Further to the description above, value chain analysis is based on the principle that organisations exist to create value for their customers. Furtermore it is a comprehensive technique for analysing an organisations source of competitive advantage. In the analysis, the organisations activities are divided into separate sets of activities that add value. The organisation can more effectively evaluate its internal capabilities by identifying and examining each of these activities. Each value adding activity is considered to be a source of competitive advantage. For Manchester United these include Manchester United Football Club, Manchester United Catering (Agency Company), and Manchester United Interactive, the joint venture with Manchester United PLC, Granada, and British Sky Broadcasting, that operates MUTV. These are run on the basis of primary and support activities, as Primary activities are those that physically create a product, as well as market the product, deliver the produc t to the customer and provide after-sales support and Support activities are those that facilitate the primary activities. Crucial for the organisation is the process of identifying the activities that are critical to customers satisfaction and market success, such as creating competitiove advantage in competitions, hence the ticket sales and merchandising activity regarded to the process. Strategic fit Analysis The foremost field of research that is required to be taken into account is the whole new product development and research concerning Manchester Uniteds existing product selection. This is required to be examined principally as if Manchester United requires guaranteeing that they are doing well in their present market prior to going into a new market. At first, Manchester United will require investigating into their existing product selection, however, with such broad variety of products, it is vital for Manchester United to assess which of their products are perforating well in the market. Conclusion Manchester United is in a very competitive spot at present Currently ranked as the richest and most valuable club in any sport, with an estimated value of around  £1.136billion. It has the highest average attendance than any other team in English football and receives a large amount of funds through sponsorships and agreements (merchandising). Nonetheless the Club requires to be cautious that they are not getting self-satisfied and that they are focusing on the market, and the requirements of their clients and followers. By implementing the research into their markets, it will allow them to build up products for the clients, which will bring about sustained support from the fans and success. References Dess G Miller A. (1998) Strategic Management, 3rd edition, McGraw Hill Johnson G Lynch R. (2003) Corporate Strategy, 3rd edition, FT/Prentice Hall Pettinger R (2004) Contemporary Strategic Management, Palgrave McMillan, Basingstoke Scholes K Whittington R. (2005,) Exploring Corporate Strategy: Text and Cases, 7th edition, FT/Prentice Hall Weeks, P. (2006), Managing People, Finance and Marketing, Pearson Education Limited, Essex http://www.cbc.ca/sports/story/2004/05/22/manchesterunited040522.html http://www.european-football-statistics.co.uk/attn/attneng.htm. http://www.forbes.com/lists/2009/34/soccer-values-09_Soccer-Team-Valuations_Rank.html. http://www.manutd.com http:// www.news.bbc.co.uk/1/hi/business/4463534.stm http://www.premierleague.com http://www.skysports.com/story/0,19528,11667_2972778,00.html Mintel reports Anglia Ruskin University Digital Library

Love in A.S. Byatts Possession, Zadie Smiths White Teeth, and the Ful

Love in A.S. Byatt's Possession, Zadie Smith's White Teeth, and the Full Monty by Peter Cuttaneo As British literature and film seek to sort out the identity crisis that England finds herself in as a post-imperial nation, a variety of views have emerged concerning solutions for Britain’s confusion. One reoccurring theme to these views is love. A.S. Byatt’s Possession, Zadie Smith’s White Teeth, and The Full Monty, directed by Peter Cattaneo, all deal with a traditional, romantic view of true love, whether it is presented as a necessity or a dispensable ideal. While Possession and The Full Monty show romantic love as an essential part of what will push Britain towards rejuvenation, White Teeth presents romance as something that can be forfeited in light of the fact that mere survival is the ultimate goal. In Possession, Byatt juxtaposes many different types of relationships in order to set up an obvious comparison between what brings renewal and what does not. Roland Michell, a twentieth century scholar studying the works of nineteenth century poet R.H. Ash, is initially in a boring relationship with Val, an embittered ex-scholar, whom he has admittedly settled for. He does not love her, and, as a result, his life with her is bland. Roland later becomes colleagues with feminist Maude Bailey, whose work with another nineteenth century poet, Christabel LaMotte, coincides with his research on Ash. As they uncover Ash and LaMotte’s secret love affair, Byatt is able to display an exciting yet sorrowful love. Despite its sad ending, LaMotte and Ash’s relationship brings freshness into their otherwise monotonous lives. As the novel progresses, Maude and Roland come to respect and, ultimately, love each o... ...r future but rather settle with her present in order to survive. While Byatt’s Possession and Cattaneo’s The Full Monty are concerned with a Britain that pushes herself towards greatness through love and acceptance, Smith is more concerned with Britain just moving forward. Yet all three of these works have interesting viewpoints on the importance of true, romantic love in post-imperial Britain. Perhaps Britain can be rejuvenated through love, as Byatt suggests. Perhaps only love can bring new life to her bored, undefined citizens, as Cattaneo puts forth. Or, as Smith proposes, perhaps Britain just needs to stop all this focusing on the ideal and trying to redefine herself through these fairytale, unrealistic notions. No matter which stance the British work takes, it is important to note the question that they each pose: could love really find a way?

Essay --

Josh Roller Period 6 11/23/13 Professional Athletes are Paid Too Much When the average American envisions a professional athlete, they imagine that athlete to be in a massive mansion, with a garage full of expensive and exotic cars, relaxing in designer clothes and spending the day pondering what they could spend their money on. Their lives are great and even after they retire they remain in the country’s spotlight and stay wealthy beyond all belief. Why do professional athletes lead such a good life if they do not fulfill any necessary functions within society? Professional athletes make too much money in comparison to hard working professionals who are employed with jobs that are more essential and important for the general population’s survival and effectiveness. These professional athletes are making huge amounts of money that they do not deserve and something needs to be changed to remove this. Athletes make incredibly ridiculous amounts of money, Forbes Magazine lists Tiger Woods, a professional golf player, as the highest paid athlete in the entire world in 2013 (Forbes). Tiger Woods currently has a net worth of over $500 million, on track to be the first billionaire athlete of all time, and he brings in $78 million annually. The vast majority of the money that Tiger Woods receives is not from winning competitions or as a salary, but rather from endorsements. Tiger Woods is an incredibly marketable athlete and has received numerous contracts with many large companies including General Motors, General Mills, American Express and Nike, Inc. Tiger Woods has only been a professional golfer since August of 1996, creating an astronomical fortune in such a short amount of time. Second to Tiger Woods in yearly earnings i... ...ysical toll they put on their bodies in an attempt to be the best. While this may be a compelling argument, no one needs $500 million to live comfortably for an entire lifetime. Not only are these people overcompensated for the time they spend actually competing in their sports, they can easily take jobs after their short career in sports. Nothing stops these athletes from making a living off of another job after their athletic career is over. These athletes have no true reason to the necessity of them earning so much money. While much of the world loves to watch their favorite sport, they do not approve of how much that they have to pay to do so. These people have demanding and important jobs, but receive no where near as much money as the athletes they watch do. Professional athletes should not get as much money as they currently are in this flawed system.

A Handful of Optimism Essay -- Eliot Maddy Waste Land Essays

A Handful of Optimism Despite race, religion, sex, or age the world can be divided into two different groups. Those who see the glass as being half full and those who see the glass as being half empty. In other words, being either that of an optimist or a pessimist. Though a simple question, often times people find it difficult to answer. Just when one thinks they have decided that they are one or the other, they come across a song, poem, or an experience that makes them reevaluate the mind frame from that which they have normally embraced. T. S. Eliot’s famous quote from The Waste Land, "I can show you fear in a handful of dust," is one that has been the trigger, for many, in this self-evaluation process (1.30) Quite often, people do not participate or embrace this process of self-evaluation. Yet, it is these people who throw around phrases like ‘carpe diem’ and ‘don’t put off tomorrow, what you can do today’ when they are doing just the opposite. In the mind frame of a pessimist, one gets so wrapped up in the fact that they might die, that they miss out on living. The bottom line is that death is inevitable. A topic that Eliot discusses when referring to Phlebas’s death by water: "Gentile or Jew O you who turn the wheel and look to windward, Consider Phlebas, who was once handsome and tall as you" (4.319-321). In short Eliot was trying to say that one needs to learn from those who have gone on before them, and know they too will take a similar journey in life and death. It is this knowledge that is probably the driving force of the optimist. They know that they are going to die and choose to make the most out of their life. Though most people have at one point or another have had a fear of dying and been p... ...if one spends their whole life being jealous of others, then they will have lost the opportunity to live their own life. So, as the Beatles once said "Let it be." Maddy provides an example of this when Ade turns out to be the successful one while Santigie fails his exams and is envious of Ade. Whether it be in school, with friends, or in sports, it matters not what exams one passes in life. The truth is that one does not linger in the past or anticipate the future, but rather one lives in the present and accepts life as it comes for the good and the bad with a handful of optimism. Works Consulted Eliot, T. S. The Waste Land, Prufock, and Other Poems. New York: Dover, 1998. Life Application Study Bible. Trans. New International Version. Grand Rapids: Zondervan Maddy, Yulisa Amadu. No Past, No Present, No Future. 1973. , Portsmouth, NH: Heinemann-Reed, 1996.

Oppressed Caribbean Culture Essay

Caribbean culture, in so far as it is conceded to exist, is at once the cause, occasion, and result of evolved and evolving paradoxes. The psychic inheritance of dynamic response to disparate elements interacting to find ideal, form, and purpose within set geographical boundaries over time could not have produced otherwise. The 1990s have witnessed no less of this, precisely because the decade serves to encapsulate contradictions in human development over the past half a millennium. The entire Caribbean, and indeed all of the modern Americas of which the Caribbean, like the United States, is only one part, are the creatures of the awesome process of cross-fertilization following on the encounters between the old civilizations of Europe, Africa, and Asia on foreign soil and they, in turn, with the old Amerindian civilizations developed on American soil long before Christopher Columbus set foot on it. It is a development that has helped to shape the history and modern condition of the world for some half a millennium and one that has resulted in distinctive culture-spheres in the Western hemisphere, each claiming its own inner logic and consistency. The Caribbean, at the core of which are a number of island nations, themselves in sub-regional groupings, is conscious of the dynamics of its development. For it rests firmly on the agonizing and challenging process actualized in simultaneous acts of negating and affirming, demolishing and constructing, rejecting and reshaping. Nowhere is this more evident that in the creative arts, themselves a strong index of a people’s cultural distinctiveness and identity. Admittedly, other indices of culture such as linguistic communication, which underpins the oral and indigenous scribal literatures of the region, religion, and kinship patterns, reveal the texture and internal diversity that are the result of cross-fertilization of differing elements. The result is an emerging lifestyle, worldview, and a nascent ontology and epistemology that all speak to Caribbean historical experience and existential reality, in some cases struggling to gain currency and legitimacy worldwide (and even among some of its own people) for being native-born and nativebred. For this is the original meaning of â€Å"Creole. † Whites born in the American colonies were regarded as â€Å"creoles† by their metropolitan cousins. And the Jamaican-born slaves were similarly differentiated from their â€Å"salt-water Negro† colleagues freshly brought in from West Africa. The term was soon to be hijacked by or attributed to the mulatto (half-caste) who defiantly claimed certified rootedness in the colonies–a status not as easily claimed by the person of African or European descent whose ancestry lay elsewhere, it was felt, other than in the Caribbean or the Americas. An understanding of the shared human thirst for freedom in terms of its cultural significance is critical. For the impulses that drive the Caribbean people (like people anywhere) to freedom within nation states, to the right to choose their own friends and political systems, and to independent paths to development are the same impulses that drive them to the creation of their own music, their own languages and literature, their own gods and religious belief-systems, their own kinship patterns, modes of socialization, and self-perceptions. All plans made for them from outside must take this fact into account, whatever may be the dictates of military and strategic interests or the statistical logic of tabulated growth rates and gross national products. The Caribbean people, faced as they are with the post-colonial imperative of shaping civil society and building nations, expect to be taken seriously in terms of their proven capacities to act creatively in coordinated social interaction over centuries in the Americas. They feel passionately that their history and experience are worthy of theory and explanation and expect others to understand and appreciate this fact. They are unique, paradoxically because they are like everybody else. The Caribbean has been engaged in freedom struggles and its inhabitants have been at the job of creating their own languages, and designing their own appropriate lifestyles for as long as and, in some cases, longer than most parts of what became the United States. Recognition of this and the according of the status due such achievement is a prized wish of all Caribbean people–Black, White, Mestizo, Indian (indigenous and transplanted), Chinese, and Lebanese. By general critical consent, the principal women writers in English to emerge, so far, from the Caribbean are the properly varied trio of Jamaica Kincaid (Elaine Potter Richardson) and Jean Rhys. I say â€Å"properly varied† because the immensely mixed political and social history of the Caribbean is reflected by and in its writers. Kincaid, the most experimental of the three, is seen by her admirers as a deliberate subverted of Dead White European Male modes of narrative. Yet any reader deeply immersed in Western literature will recognize that prose poetry, Kincaid’s medium, always has been one of the staples of literary fantasy or mythological romance, including much of what we call â€Å"children’s literature. † Centering almost always upon the mother-daughter relationship, Kincaid returns us inevitably to perspectives familiar from our experience of the fantasy narratives of childhood. Kincaid genuinely expresses her regard to Caribbean as those that have been â€Å"creolized† into indigenous form and purpose distinctively different from the original elements from which those expressions first sprang. With some of those original elements, especially those from a European source, themselves reinforcing their claims on the region, whether through politics, economic control, or cultural penetration, the Caribbean is becoming even more conscious not only of its own unique expressions but also of the dynamism and nature of the process underlying these expressions. These in turn constitute the basis for the claims made for a Caribbean identity. Jean Rhys, of Creole Dominican descent, is a formidable contrast to Marshall and seems to me the major figure to emerge thus far among Caribbean women writers. Though she lived mostly in Paris and England, the imagination of Rhys came fully alive in her novel of 1966, Wide Sargasso Sea, a remarkable retelling of Charlotte Bronte’s Jane Eyre from the perspective of Bertha Mason, Rochester’s mad first wife. The terrifying predicament of the 19th-century Creole women of the West Indies, regarded as â€Å"white niggers† by colonialists and as European oppressors by blacks, is presented by Rhys with unforgettable poignancy and force. Shrewdly exploiting the modernist formal originalities of her mentor, Ford Maddox Ford, Rhys achieved a near masterpiece in Wide Sargasso Sea. Allusive, parodistic, and intensely wrought, the novel remains the most successful prose fiction in English to emerge from the Caribbean matrix. In Wide Sargasso Sea, the starting point is this placelessness. Although Rhys’s novel starts with Antoinette’s childhood in Coulibri, its boundaries lie outside the novel in another woman’s text. In Jane Eyre we have the madwoman Bertha locked up in the attic of Thornfield Hall. The significant title â€Å"Wide Sargasso Sea† refers to the dangers of the sea voyage. Rochester first crosses the Atlantic alone to a place which threatens to destroy him, then once more, bringing his new wife to England. Both Rochester and Antoinette are transformed through this passage. Rochester gives Antoinette a new name, Bertha, and in England she finally is locked up as mad. Rhys finds her own place in Jane Eyre, â€Å"a prisoner of another’s desire. † She sets out to describe that place and, in doing that, she redefines it as her own. In her challenge to Jane Eyre, Rhys draws on the collective experience of black people as sought out, uprooted, and transported across the Middle Passage and finally locked up and brutally exploited for economic gain. She uses this experience and the black forms of resistance as modes through which the madwoman in Jane Eyre is recreated. In the film version Wide Sargasso Sea develops stereotypes of Black West Indians that strongly mirror Bogle’s discussion of classic film depictions of African Americans. The inner stereotype in the film is that of the â€Å"tragic mulatto† which, the film hints, describes Angelique, the evidently White child who has been raised by Blacks. Although Angelique insists on her â€Å"Whiteness,† a menacing dark skinned stranger claims at diverse points in the film to be her brother through her father’s relationship with a slave. The viewer is left to consider whether the widowed plantation owner seen at the beginning of the film is actually Angelique’s mother. While it does not answer this question directly, it obviously shows through Angelique’s actions that her culture is far more African than European. These suspicions, actions, and Angelique’s reliance on the ex-slave Christophine ultimately destroy her marriage and drive her insane. Christophine, herself, fulfills the â€Å"mammy† role since the film portrays her as a constant presence who fiercely guards Angelique from all dangers. In the West Indian context, though, she is given a twist, as she is not only guardian angel but also a practitioner of the magical art of â€Å"obeah. † This portrayal — a staple of films dealing with the West Indies — is never completely developed. Nevertheless, the film permits us to witness its potency, as Angelique, despairing of keeping her husband’s love, calls on Christophine to develop a magical potion to bind his affections to hers. One opponent for those affections is Emily, a young Black servant who might well be characterized as a female â€Å"Black buck† — a sexual predator who seduces a married White man into interracial unfaithfulness. Finally, there is Nelson, the long-suffering head of the household who intimately approximates Bogle’s â€Å"Tom. In the film, insults of various sorts that are directed towards him result only in silence and a determination to remain a faithful servant. Though, in Dominican novelist Jean Rhys Wide Sargasso Sea (1966), the island’s riotous vegetation and dramatic landscape are depicted with an ominous intensity that prompts the protagonist’s English husband to equate it with evil. Lally, the narrator of another Dominican classic, Phyllis Shand Allfrey The Orchid House ( 1953), faced with the menacing power the island’s nature exerts over Stella and Andrew, ruefully concludes that the island offered nothing but beauty and disease. Rhys’s protagonists, most evidently Antoinette in Wide Sargasso Sea, share a view of England as deadening, grey and emotionally destructive. England is a place of hypocrites, and the English have a ‘bloody, bloody sense of humour’. With a West Indian accent, she goes on, ‘and stupid, lord, lord’ (Wide Sargasso Sea: 134). But it remains Rhys’s place, the source of those English books which provided an early contribution to her construction of herself as writer. The idea of definitive national origin and affiliation is a source of anxiety for Rhys’s protagonists. For Rhys herself nationality was complicated by her exile and her race: also England did not value her Caribbean origins. For Rhys’s women, as perhaps for herself, England is also a place where human emotions, especially those associated with sexuality, are outlawed or repressed; she described sex in a letter of 1949 as a ‘strange Anglo-Saxon word’ (Abalos, David T. 1998, 66). Hemond Brown comments that Rhys’s attitude to England remained remarkably consistent over her whole writing career: ‘For those fifty-odd years, England meant to her everything she despised’ (Bandon, Alexandra. 1995). But despite this, she surely demonstrated in her characterisation of working-class English chorus girls and call girls and Rochester (perhaps informed by her important attachments to Lancelot Grey, Hugh Smith, Leslie Tilden Smith and Max Hamer, all upper- or middle-class Englishmen), that the poor Englishwoman and even the colonizing, socially secure Englishman have their own areas of serious emotional damage. She may have blown off steam sometimes, but in her fiction she took pains to be fair to the country which had both given her sustained literary identity and denied her dignity. In the Caribbean, complex racial narratives are the most powerful signifiers, although class increasingly reverberates now. In England, in Rhys’s lifetime, it was the class narrative which primarily constructed identity, though Rhys clearly writes the importance of race as a formative self-construction from her Dominican childhood. She sometimes sees race and class as equally important even in England, as in the case of Selina, who carries Rhys’s own outlaw status during an important period of her life. In the two explicitly Caribbean novels, Voyage in the Dark and Wide Sargasso Sea, race is evidently a major source of identity. Jean Rhys had long described the cultural dialectic of his region’s historical experience and contemporary reality in the following way: â€Å"But the tribe in bondage learned to fortify itself by cunning assimilation of the religion of the Old World. What seemed to be surrender was redemption. What seemed the loss of tradition was its renewal. What seemed the death of faith was its rebirth†. Caribbean existential reality is here portrayed as a creature of paradox. Surface appearances may well be masks for their opposites. What one sees is not likely to be what one gets. Other similar manuscript was in â€Å"Goodbye Mother† by Reinaldo Arenas, the grief inundated daughters Ofelia, Otilia, Odilia and Onelia kill themselves in front of their dead mum just for their cadavers to occasion a series of triumphant choruses from the legion of rats and maggots who feast on the putrefactory banquet. Neither of these authors, nor the evenly talented Rene Depestre and the former Dominican President Juan Bosch, is Anglophonic. It’s usually believed that the most excellent Caribbean literature in English consists of chronological polemics On the other hand Cristina Garcia novel â€Å"Dreaming In Cuban† tells the stories of the women of a Cuban family, scattered by revolution but still connected through a shared past. The narrative is polyphony of several voices who, in turn, describe their world from their viewpoint. Characters include Lourdes, an anti-Castro exile who runs a chain of â€Å"Yankee Doodle Bakeries,† and Felicia, whose perceptions connect and blur the lines between insanity and santeria. Pillar, Lourdes’s daughter and an aspiring punk artist, is determined to return to Cuba to reconnect with her grandmother and make her present life meaningful. She laments that history does not tell the important stories and longs to recover Cuba for herself: â€Å"[T]here’s only imagination where our history should be† (138). In the title of Dreaming in Cuban, â€Å"Dreaming† includes all the diverse dreams of Garcia’s female protagonists about the nature of being Cuban, what it is to be Cuban, to dream, not in American, but in Cuban. This necessitates Garcia’s taking into account all the conflicting elements of contemporary Cuban-ness for Cuban and Cuban American women. Amazingly, she never invalidates or disputes the diverse and conflicting perspectives of these different dreamers. She succeeds by giving readers a complexity of experience beyond binaries, where many diverse and conflicting perspectives circle around one another endlessly. These differences are constructed by differences in the various ideologies that the characters embrace communism, capitalism, traditional gender relations, voodoo, and feminism–and also by differences in their experiences due to varying historical locations in time and place.

Personal and Professional Development

Hotel manager is the person who is responsible for management of the hotel and its entire staff (SAGAS, 2012). We can also say hotel manager is someone who is accountable for managing the business of hotel and also assure the quality, radioactivity, performance of employees Cones & Lockwood, 2004). Hotel manager is responsible for planning, budgeting, financial management and also directing and leading all hotel service. This profession requires various types of skills, knowledge and experience which has to be developed starting from the bottom.Despite the fact this area is accessible for all graduates with an HAND but the following qualification or subject may enhance the chance such as business or management, Hotel and hospitality, business study with different language and travel and tourism (SAGAS, 2012). But it's not always necessary to have an HAND or inundation course to enter this profession since the employers puts a lot of priority on relevant experience. A minimum standard of education is sought and most of the people work their way up to this management level gradually by training on the Job and external qualification.Employers often look for relevant work experience but not only related to hotel but also customer focused such as retail, catering, bar and language skills also an advantage specially a hotel related to international chain. 2. 0 SOOT analysts: So aim of the topic is to critically analyses my C.V. with the help of SOOT in term of the rarer I have chosen and Justify the strength, weakness, opportunity and threat. At the end I will conclude the topic with recommendation of what needed to be improved in future. 2. Strength: Effective communication skills can boost the overall performance of a business and in my chosen career of hotel management it's the only way where I can establish a good relationship with the customers and increase staff engagement to increase overall performance. I have systematically represented my communication skill s and the efficiency of it in my C.V.. I have the ability to communicate in a very effective and reflections way with different people by carefully listening to client and address my message to them.During my time at Marriott hotel I have demonstrated my effective communication skills while working on reception and feedback from customers for my performance were excellent. 2. 1. 2 Team Work: Team work is two or more people working together co-operatively in order improve the performance and achieve their goal. In hotel management profession it's very important because when numbers of people working together their knowledge, skills, experience from several source coming together. I am a very co-operative team layer and able to work with different people from different sort of background.I know how work with the team as a supporting hand and encourage other team working skills and achieved better result while I was working in Ginsburg as a team leader 2. 1. 3 Customer Service: In my p referred career of hotel management customer is very important to satisfy the customers and make sure they come back again and again. I have tried to be focused on highlighting how good customer service I can offer in my C.V.. I am able to compromise with all sort of customer in effective way from different country and aground and solve any quarries they have with a positive attitude and satisfy them to come back to us again and again.While I was working in Ginsburg I have been awarded best customer service assistance 2010 twice. 2. 1. 4 Management skills: Success of hotel industry depends on effective management and it's important for planning, organizing, controlling, directing and decision making. In my C.V. I have shown my ability to manage team and plan ahead during a busy environment. During my time at Marriott hotel I improved my management skill through different aspect such as problem solving, organizing, team building and decision making in a implicated environment.I belie ve I can properly utilize these skills and create value in my hotel management career. 2. 1. 5 Relevant experience: Relevant practical experience always gets priority in hotel industry career. In these industry for new requirement employers always looks for relevant experience. During my time at Marriott hotel hotel allowed me have a proper customer engagement help me to earn a better understanding of customers needs and expectation. I can deal with different sort of customer in a professional way and achieve 100% customer satisfaction. . 1. 6 Language skills: I am able to speak and understand other language such as Bengali, Hindi, Urdu. Multi-lingual skills are very important for hotel industry where you get to meet international customer's every day. While I was working in Marriott hotel if the customer from India, Pakistan and Bangladesh customer who couldn't speak English well and I used to communicate with them the other language that I know. 2. 1. 7 Computing skills: In the 21 st century computer is very essential for every aspect of business.I have the ability to use all computing feature required for business purpose such as MS Word, MS Excel and MS Powering. I used to create work Rota, revenue sheet and daily sales data entry while I was working for Marriott. Also during my time at ELSE library I have used computer to keep the data of books borrowed by students and delivery statement. 2. 2 Weakness: 2. 2. 1 Lack of various work experience: Having lots of different work experience always gets priority for any Job. Though I have relevant work experience for this career but I have worked only in few places.Whereas working is various place would have allow me to gain different experience which I could have use in my career path. 2. 2. 2 Intention to change Jobs: Another weakness of mine is I can't work in same place for long time. If I work in same place for long time I eventually get bored and loose the motivation of working Frustration: Frustration is a silent killer in workplace which creates motivation and enthusiasm problem. In work place when things don't go as I planned or senior colleagues perform an action which I don't think is fair makes me frustrated.During my time at ELSE library my senior used to abuse me by giving extra responsibility they suppose take care of and this used to make me frustrated and eventually I lost the motivation to work there and left the Job. 2. 2. Short tempered: I am a very sort tempered person which is not expected for being in a management of hospitality industry. In workplace my short temper can be triggered by over talkative person, people getting to my physical space and when people drug my personal life to workplace. When I lose my temper I always make harsh decision which makes me regret later on. 2. 2. Can't say â€Å"no†: I am a very helpful person as a result when people ask me to do something or ask for help I can't say know even if there is lots of work pressure on me. For exam ple when I was working on Ginsburg one of the managers asked me to take the delivery and at he same time another manager asked me to fill up the shelf and I couldn't say no to him as a result I ended up middle of two tasks and none of the task was completed properly. 2. 2. 6 Working with large group: I prefer to work with small group because it's easier to organize and transmit the information and I can assess the performance and productivity of my team easily.But on other hand when I am forced to work with large group I find it hard to control and organize this large amount of people. 2. 3 Opportunity: In this current time the hotel management industry have vast employment opportunity. Furthermore when globalization getting acceptance in almost every country, the hotel management industry becoming global. Since hotel chain owners are trying to open new hotels in every big and small cities, demand of trained hotel management profession are colossal. So I believe having a business de gree and relevant work experience will allow me to start a good career in hotel management industry.According to Economic and social research council static hotel industry contributes El ban to I-J economy and it offers 7% to 8% of total country employment which shows the amount of opportunity it offers. 2. 4 Threat: We have seen so far in hotel industry experience always gets priority. Though I have relevant experience but I have worked in one place which is related to my chosen career so far so it might be not be enough for the management level I am trying to start the career with. When it comes to comparison recruitment team might choose someone more experienced than me. 3. Conclusion: After the discussion above and SOOT analysis I can see my own strength, weakness, opportunity and treats which gives me a better vision of where I need to be improved in order to fulfill the requirements of a successful hotel management career. I can say y strength and opportunities in current Job market is very potential as the demand of skilled and experienced professional manager is increasing. I believe I need to work on my drawbacks and try to absorb related experience and a good internship from reputable hotel which I might use as reference later on. SAGAS, e. , 2012. Online] Available at: HYPERLINK â€Å"www. Prospects. AC. UK† www. Prospects. AC. UK [Accessed 11 September 2013]. Jones, P. & Lockwood, A. , 2004. The Management Of Hotel Operation, an innovative study of hotel management. Cornwall: Thomson Learning, TX international Appendix: Cover Letter MR. Simon Dickson Streets Berkshire Hamlet James Webber Recruitment UH Berkshire HRS RE 2013 Dear Simon Dickson, 82 Wesson Tower London E 23 August I am here by showing interest and writing to apply for the role advertise on Caterer. Com and enclose my C.V. which I have prepared systematically with the key skills you require.First I became aware of The James Webber group by surfing in internet and was really impr essed by the current stands of the company profile and its reputation. I am mainly attracted by the attention you company puts on working with different clients from various country and provide a top rated service and also the passions it wows to the hospitality and management. I am very excited about its graduate development and training project which offers a great learning and future career opportunity. The roles and requirements advertised really suits my skills and knowledge I am have achieved on my degree and my practical working experience.My degree offers some key elements vital in business such as staff and customer management, business strategy and decision making skills and also improving quality and efficiency. I am also a reader of financial press and well aware of current financial market trends and attitude which is vital in current professional industry. I have systematically prepared my C.V. which shows various roles where I have shown high rated communication skill s and presentation skills and I am well confident that I will be able to maintain friendly and productive relation with the client and staff of your company.I would like to draw you attention of my work experience at working in a star Marriott hotel in one of the most challenging city like London. I can use the achieved experience and skills in your organization to make a highly productive and professional environment for the organization. In my C.V. I have demonstrated my experience of managing financial issues and manage complicated roles during a busy environment and under pressure. I hope that after kind consideration of my C.V. I will be given a chance to prove my ability and potential as a member in your company.Looking forward to hear from you and I am available for interview anytime. Yours sincerely Mitten Bar Curriculum Vitae Flat-I 0208153536 82 Whetstone street, Telephone: Mobile: 07825184078 E UH Email: HYPERLINK â€Å"maillot:[email  protected] Com†[email  pr otected] Com Personal Details Summary Business studies with English undergraduate. Ability to speak Hindi and Bengali and Urdu. Practical work experience with a top 5 star hotel. Skills and Achievements Effective Communication listening to clients as testified during my work at Ginsburg Supermarket.Fluency on English, confident and strong presentation skills, also able to demonstrate face to face to group of people. Customer Service Able to deal with all sort of customer in an effective way and solve their any problem and quarries with positive attitude as practiced during my retail experience in under pressure environment. Ability to build a quick friendly relation with customer and aka them to come back to you again and again with top rated customer service. Teamwork I am a good team worker and I believe team work puts force for motivation.During my time at Top Marriott hotel demonstrated top rated excellent customer service in a busy environment. Administration Great ability to p lan ahead of work and manage team under pressure. Improved time management skills and managed complex role during my time at Marriott Hotel. Excellent ability to balance my professional and student life. Shown a top rate of service and quality at my full time work while I was managing my two courses at university and scored 70% grade.Experience of Tourists' needs My recent time at Marriott hotel allowed me face to face interaction with various tourists from different country that gave me the experience to understand the expectation of tourist and holiday customers' needs. Initiative For all my courses I self funded myself and used my plan ahead skills to balanced my study and work at the same time and take control of my career. This shows that I am fast learned and can handle stress and still continue my work and study together. Sales knowledge Acquired financial sales knowledge during my internship at Marriott hotel. Personal and Professional Development Hotel manager is the person who is responsible for management of the hotel and its entire staff (SAGAS, 2012). We can also say hotel manager is someone who is accountable for managing the business of hotel and also assure the quality, radioactivity, performance of employees Cones & Lockwood, 2004). Hotel manager is responsible for planning, budgeting, financial management and also directing and leading all hotel service. This profession requires various types of skills, knowledge and experience which has to be developed starting from the bottom.Despite the fact this area is accessible for all graduates with an HAND but the following qualification or subject may enhance the chance such as business or management, Hotel and hospitality, business study with different language and travel and tourism (SAGAS, 2012). But it's not always necessary to have an HAND or inundation course to enter this profession since the employers puts a lot of priority on relevant experience. A minimum standard of education is sought and most of the people work their way up to this management level gradually by training on the Job and external qualification.Employers often look for relevant work experience but not only related to hotel but also customer focused such as retail, catering, bar and language skills also an advantage specially a hotel related to international chain. 2. 0 SOOT analysts: So aim of the topic is to critically analyses my C.V. with the help of SOOT in term of the rarer I have chosen and Justify the strength, weakness, opportunity and threat. At the end I will conclude the topic with recommendation of what needed to be improved in future. 2. Strength: Effective communication skills can boost the overall performance of a business and in my chosen career of hotel management it's the only way where I can establish a good relationship with the customers and increase staff engagement to increase overall performance. I have systematically represented my communication skill s and the efficiency of it in my C.V.. I have the ability to communicate in a very effective and reflections way with different people by carefully listening to client and address my message to them.During my time at Marriott hotel I have demonstrated my effective communication skills while working on reception and feedback from customers for my performance were excellent. 2. 1. 2 Team Work: Team work is two or more people working together co-operatively in order improve the performance and achieve their goal. In hotel management profession it's very important because when numbers of people working together their knowledge, skills, experience from several source coming together. I am a very co-operative team layer and able to work with different people from different sort of background.I know how work with the team as a supporting hand and encourage other team working skills and achieved better result while I was working in Ginsburg as a team leader 2. 1. 3 Customer Service: In my p referred career of hotel management customer is very important to satisfy the customers and make sure they come back again and again. I have tried to be focused on highlighting how good customer service I can offer in my C.V.. I am able to compromise with all sort of customer in effective way from different country and aground and solve any quarries they have with a positive attitude and satisfy them to come back to us again and again.While I was working in Ginsburg I have been awarded best customer service assistance 2010 twice. 2. 1. 4 Management skills: Success of hotel industry depends on effective management and it's important for planning, organizing, controlling, directing and decision making. In my C.V. I have shown my ability to manage team and plan ahead during a busy environment. During my time at Marriott hotel I improved my management skill through different aspect such as problem solving, organizing, team building and decision making in a implicated environment.I belie ve I can properly utilize these skills and create value in my hotel management career. 2. 1. 5 Relevant experience: Relevant practical experience always gets priority in hotel industry career. In these industry for new requirement employers always looks for relevant experience. During my time at Marriott hotel hotel allowed me have a proper customer engagement help me to earn a better understanding of customers needs and expectation. I can deal with different sort of customer in a professional way and achieve 100% customer satisfaction. . 1. 6 Language skills: I am able to speak and understand other language such as Bengali, Hindi, Urdu. Multi-lingual skills are very important for hotel industry where you get to meet international customer's every day. While I was working in Marriott hotel if the customer from India, Pakistan and Bangladesh customer who couldn't speak English well and I used to communicate with them the other language that I know. 2. 1. 7 Computing skills: In the 21 st century computer is very essential for every aspect of business.I have the ability to use all computing feature required for business purpose such as MS Word, MS Excel and MS Powering. I used to create work Rota, revenue sheet and daily sales data entry while I was working for Marriott. Also during my time at ELSE library I have used computer to keep the data of books borrowed by students and delivery statement. 2. 2 Weakness: 2. 2. 1 Lack of various work experience: Having lots of different work experience always gets priority for any Job. Though I have relevant work experience for this career but I have worked only in few places.Whereas working is various place would have allow me to gain different experience which I could have use in my career path. 2. 2. 2 Intention to change Jobs: Another weakness of mine is I can't work in same place for long time. If I work in same place for long time I eventually get bored and loose the motivation of working Frustration: Frustration is a silent killer in workplace which creates motivation and enthusiasm problem. In work place when things don't go as I planned or senior colleagues perform an action which I don't think is fair makes me frustrated.During my time at ELSE library my senior used to abuse me by giving extra responsibility they suppose take care of and this used to make me frustrated and eventually I lost the motivation to work there and left the Job. 2. 2. Short tempered: I am a very sort tempered person which is not expected for being in a management of hospitality industry. In workplace my short temper can be triggered by over talkative person, people getting to my physical space and when people drug my personal life to workplace. When I lose my temper I always make harsh decision which makes me regret later on. 2. 2. Can't say â€Å"no†: I am a very helpful person as a result when people ask me to do something or ask for help I can't say know even if there is lots of work pressure on me. For exam ple when I was working on Ginsburg one of the managers asked me to take the delivery and at he same time another manager asked me to fill up the shelf and I couldn't say no to him as a result I ended up middle of two tasks and none of the task was completed properly. 2. 2. 6 Working with large group: I prefer to work with small group because it's easier to organize and transmit the information and I can assess the performance and productivity of my team easily.But on other hand when I am forced to work with large group I find it hard to control and organize this large amount of people. 2. 3 Opportunity: In this current time the hotel management industry have vast employment opportunity. Furthermore when globalization getting acceptance in almost every country, the hotel management industry becoming global. Since hotel chain owners are trying to open new hotels in every big and small cities, demand of trained hotel management profession are colossal. So I believe having a business de gree and relevant work experience will allow me to start a good career in hotel management industry.According to Economic and social research council static hotel industry contributes El ban to I-J economy and it offers 7% to 8% of total country employment which shows the amount of opportunity it offers. 2. 4 Threat: We have seen so far in hotel industry experience always gets priority. Though I have relevant experience but I have worked in one place which is related to my chosen career so far so it might be not be enough for the management level I am trying to start the career with. When it comes to comparison recruitment team might choose someone more experienced than me. 3. Conclusion: After the discussion above and SOOT analysis I can see my own strength, weakness, opportunity and treats which gives me a better vision of where I need to be improved in order to fulfill the requirements of a successful hotel management career. I can say y strength and opportunities in current Job market is very potential as the demand of skilled and experienced professional manager is increasing. I believe I need to work on my drawbacks and try to absorb related experience and a good internship from reputable hotel which I might use as reference later on. SAGAS, e. , 2012. Online] Available at: HYPERLINK â€Å"www. Prospects. AC. UK† www. Prospects. AC. UK [Accessed 11 September 2013]. Jones, P. & Lockwood, A. , 2004. The Management Of Hotel Operation, an innovative study of hotel management. Cornwall: Thomson Learning, TX international Appendix: Cover Letter MR. Simon Dickson Streets Berkshire Hamlet James Webber Recruitment UH Berkshire HRS RE 2013 Dear Simon Dickson, 82 Wesson Tower London E 23 August I am here by showing interest and writing to apply for the role advertise on Caterer. Com and enclose my C.V. which I have prepared systematically with the key skills you require.First I became aware of The James Webber group by surfing in internet and was really impr essed by the current stands of the company profile and its reputation. I am mainly attracted by the attention you company puts on working with different clients from various country and provide a top rated service and also the passions it wows to the hospitality and management. I am very excited about its graduate development and training project which offers a great learning and future career opportunity. The roles and requirements advertised really suits my skills and knowledge I am have achieved on my degree and my practical working experience.My degree offers some key elements vital in business such as staff and customer management, business strategy and decision making skills and also improving quality and efficiency. I am also a reader of financial press and well aware of current financial market trends and attitude which is vital in current professional industry. I have systematically prepared my C.V. which shows various roles where I have shown high rated communication skill s and presentation skills and I am well confident that I will be able to maintain friendly and productive relation with the client and staff of your company.I would like to draw you attention of my work experience at working in a star Marriott hotel in one of the most challenging city like London. I can use the achieved experience and skills in your organization to make a highly productive and professional environment for the organization. In my C.V. I have demonstrated my experience of managing financial issues and manage complicated roles during a busy environment and under pressure. I hope that after kind consideration of my C.V. I will be given a chance to prove my ability and potential as a member in your company.Looking forward to hear from you and I am available for interview anytime. Yours sincerely Mitten Bar Curriculum Vitae Flat-I 0208153536 82 Whetstone street, Telephone: Mobile: 07825184078 E UH Email: HYPERLINK â€Å"maillot:[email  protected] Com†[email  pr otected] Com Personal Details Summary Business studies with English undergraduate. Ability to speak Hindi and Bengali and Urdu. Practical work experience with a top 5 star hotel. Skills and Achievements Effective Communication listening to clients as testified during my work at Ginsburg Supermarket.Fluency on English, confident and strong presentation skills, also able to demonstrate face to face to group of people. Customer Service Able to deal with all sort of customer in an effective way and solve their any problem and quarries with positive attitude as practiced during my retail experience in under pressure environment. Ability to build a quick friendly relation with customer and aka them to come back to you again and again with top rated customer service. Teamwork I am a good team worker and I believe team work puts force for motivation.During my time at Top Marriott hotel demonstrated top rated excellent customer service in a busy environment. Administration Great ability to p lan ahead of work and manage team under pressure. Improved time management skills and managed complex role during my time at Marriott Hotel. Excellent ability to balance my professional and student life. Shown a top rate of service and quality at my full time work while I was managing my two courses at university and scored 70% grade.Experience of Tourists' needs My recent time at Marriott hotel allowed me face to face interaction with various tourists from different country that gave me the experience to understand the expectation of tourist and holiday customers' needs. Initiative For all my courses I self funded myself and used my plan ahead skills to balanced my study and work at the same time and take control of my career. This shows that I am fast learned and can handle stress and still continue my work and study together. Sales knowledge Acquired financial sales knowledge during my internship at Marriott hotel. Personal and Professional Development Hotel manager is the person who is responsible for management of the hotel and its entire staff (SAGAS, 2012). We can also say hotel manager is someone who is accountable for managing the business of hotel and also assure the quality, radioactivity, performance of employees Cones & Lockwood, 2004). Hotel manager is responsible for planning, budgeting, financial management and also directing and leading all hotel service. This profession requires various types of skills, knowledge and experience which has to be developed starting from the bottom.Despite the fact this area is accessible for all graduates with an HAND but the following qualification or subject may enhance the chance such as business or management, Hotel and hospitality, business study with different language and travel and tourism (SAGAS, 2012). But it's not always necessary to have an HAND or inundation course to enter this profession since the employers puts a lot of priority on relevant experience. A minimum standard of education is sought and most of the people work their way up to this management level gradually by training on the Job and external qualification.Employers often look for relevant work experience but not only related to hotel but also customer focused such as retail, catering, bar and language skills also an advantage specially a hotel related to international chain. 2. 0 SOOT analysts: So aim of the topic is to critically analyses my C.V. with the help of SOOT in term of the rarer I have chosen and Justify the strength, weakness, opportunity and threat. At the end I will conclude the topic with recommendation of what needed to be improved in future. 2. Strength: Effective communication skills can boost the overall performance of a business and in my chosen career of hotel management it's the only way where I can establish a good relationship with the customers and increase staff engagement to increase overall performance. I have systematically represented my communication skill s and the efficiency of it in my C.V.. I have the ability to communicate in a very effective and reflections way with different people by carefully listening to client and address my message to them.During my time at Marriott hotel I have demonstrated my effective communication skills while working on reception and feedback from customers for my performance were excellent. 2. 1. 2 Team Work: Team work is two or more people working together co-operatively in order improve the performance and achieve their goal. In hotel management profession it's very important because when numbers of people working together their knowledge, skills, experience from several source coming together. I am a very co-operative team layer and able to work with different people from different sort of background.I know how work with the team as a supporting hand and encourage other team working skills and achieved better result while I was working in Ginsburg as a team leader 2. 1. 3 Customer Service: In my p referred career of hotel management customer is very important to satisfy the customers and make sure they come back again and again. I have tried to be focused on highlighting how good customer service I can offer in my C.V.. I am able to compromise with all sort of customer in effective way from different country and aground and solve any quarries they have with a positive attitude and satisfy them to come back to us again and again.While I was working in Ginsburg I have been awarded best customer service assistance 2010 twice. 2. 1. 4 Management skills: Success of hotel industry depends on effective management and it's important for planning, organizing, controlling, directing and decision making. In my C.V. I have shown my ability to manage team and plan ahead during a busy environment. During my time at Marriott hotel I improved my management skill through different aspect such as problem solving, organizing, team building and decision making in a implicated environment.I belie ve I can properly utilize these skills and create value in my hotel management career. 2. 1. 5 Relevant experience: Relevant practical experience always gets priority in hotel industry career. In these industry for new requirement employers always looks for relevant experience. During my time at Marriott hotel hotel allowed me have a proper customer engagement help me to earn a better understanding of customers needs and expectation. I can deal with different sort of customer in a professional way and achieve 100% customer satisfaction. . 1. 6 Language skills: I am able to speak and understand other language such as Bengali, Hindi, Urdu. Multi-lingual skills are very important for hotel industry where you get to meet international customer's every day. While I was working in Marriott hotel if the customer from India, Pakistan and Bangladesh customer who couldn't speak English well and I used to communicate with them the other language that I know. 2. 1. 7 Computing skills: In the 21 st century computer is very essential for every aspect of business.I have the ability to use all computing feature required for business purpose such as MS Word, MS Excel and MS Powering. I used to create work Rota, revenue sheet and daily sales data entry while I was working for Marriott. Also during my time at ELSE library I have used computer to keep the data of books borrowed by students and delivery statement. 2. 2 Weakness: 2. 2. 1 Lack of various work experience: Having lots of different work experience always gets priority for any Job. Though I have relevant work experience for this career but I have worked only in few places.Whereas working is various place would have allow me to gain different experience which I could have use in my career path. 2. 2. 2 Intention to change Jobs: Another weakness of mine is I can't work in same place for long time. If I work in same place for long time I eventually get bored and loose the motivation of working Frustration: Frustration is a silent killer in workplace which creates motivation and enthusiasm problem. In work place when things don't go as I planned or senior colleagues perform an action which I don't think is fair makes me frustrated.During my time at ELSE library my senior used to abuse me by giving extra responsibility they suppose take care of and this used to make me frustrated and eventually I lost the motivation to work there and left the Job. 2. 2. Short tempered: I am a very sort tempered person which is not expected for being in a management of hospitality industry. In workplace my short temper can be triggered by over talkative person, people getting to my physical space and when people drug my personal life to workplace. When I lose my temper I always make harsh decision which makes me regret later on. 2. 2. Can't say â€Å"no†: I am a very helpful person as a result when people ask me to do something or ask for help I can't say know even if there is lots of work pressure on me. For exam ple when I was working on Ginsburg one of the managers asked me to take the delivery and at he same time another manager asked me to fill up the shelf and I couldn't say no to him as a result I ended up middle of two tasks and none of the task was completed properly. 2. 2. 6 Working with large group: I prefer to work with small group because it's easier to organize and transmit the information and I can assess the performance and productivity of my team easily.But on other hand when I am forced to work with large group I find it hard to control and organize this large amount of people. 2. 3 Opportunity: In this current time the hotel management industry have vast employment opportunity. Furthermore when globalization getting acceptance in almost every country, the hotel management industry becoming global. Since hotel chain owners are trying to open new hotels in every big and small cities, demand of trained hotel management profession are colossal. So I believe having a business de gree and relevant work experience will allow me to start a good career in hotel management industry.According to Economic and social research council static hotel industry contributes El ban to I-J economy and it offers 7% to 8% of total country employment which shows the amount of opportunity it offers. 2. 4 Threat: We have seen so far in hotel industry experience always gets priority. Though I have relevant experience but I have worked in one place which is related to my chosen career so far so it might be not be enough for the management level I am trying to start the career with. When it comes to comparison recruitment team might choose someone more experienced than me. 3. Conclusion: After the discussion above and SOOT analysis I can see my own strength, weakness, opportunity and treats which gives me a better vision of where I need to be improved in order to fulfill the requirements of a successful hotel management career. I can say y strength and opportunities in current Job market is very potential as the demand of skilled and experienced professional manager is increasing. I believe I need to work on my drawbacks and try to absorb related experience and a good internship from reputable hotel which I might use as reference later on. SAGAS, e. , 2012. Online] Available at: HYPERLINK â€Å"www. Prospects. AC. UK† www. Prospects. AC. UK [Accessed 11 September 2013]. Jones, P. & Lockwood, A. , 2004. The Management Of Hotel Operation, an innovative study of hotel management. Cornwall: Thomson Learning, TX international Appendix: Cover Letter MR. Simon Dickson Streets Berkshire Hamlet James Webber Recruitment UH Berkshire HRS RE 2013 Dear Simon Dickson, 82 Wesson Tower London E 23 August I am here by showing interest and writing to apply for the role advertise on Caterer. Com and enclose my C.V. which I have prepared systematically with the key skills you require.First I became aware of The James Webber group by surfing in internet and was really impr essed by the current stands of the company profile and its reputation. I am mainly attracted by the attention you company puts on working with different clients from various country and provide a top rated service and also the passions it wows to the hospitality and management. I am very excited about its graduate development and training project which offers a great learning and future career opportunity. The roles and requirements advertised really suits my skills and knowledge I am have achieved on my degree and my practical working experience.My degree offers some key elements vital in business such as staff and customer management, business strategy and decision making skills and also improving quality and efficiency. I am also a reader of financial press and well aware of current financial market trends and attitude which is vital in current professional industry. I have systematically prepared my C.V. which shows various roles where I have shown high rated communication skill s and presentation skills and I am well confident that I will be able to maintain friendly and productive relation with the client and staff of your company.I would like to draw you attention of my work experience at working in a star Marriott hotel in one of the most challenging city like London. I can use the achieved experience and skills in your organization to make a highly productive and professional environment for the organization. In my C.V. I have demonstrated my experience of managing financial issues and manage complicated roles during a busy environment and under pressure. I hope that after kind consideration of my C.V. I will be given a chance to prove my ability and potential as a member in your company.Looking forward to hear from you and I am available for interview anytime. Yours sincerely Mitten Bar Curriculum Vitae Flat-I 0208153536 82 Whetstone street, Telephone: Mobile: 07825184078 E UH Email: HYPERLINK â€Å"maillot:[email  protected] Com†[email  pr otected] Com Personal Details Summary Business studies with English undergraduate. Ability to speak Hindi and Bengali and Urdu. Practical work experience with a top 5 star hotel. Skills and Achievements Effective Communication listening to clients as testified during my work at Ginsburg Supermarket.Fluency on English, confident and strong presentation skills, also able to demonstrate face to face to group of people. Customer Service Able to deal with all sort of customer in an effective way and solve their any problem and quarries with positive attitude as practiced during my retail experience in under pressure environment. Ability to build a quick friendly relation with customer and aka them to come back to you again and again with top rated customer service. Teamwork I am a good team worker and I believe team work puts force for motivation.During my time at Top Marriott hotel demonstrated top rated excellent customer service in a busy environment. Administration Great ability to p lan ahead of work and manage team under pressure. Improved time management skills and managed complex role during my time at Marriott Hotel. Excellent ability to balance my professional and student life. Shown a top rate of service and quality at my full time work while I was managing my two courses at university and scored 70% grade.Experience of Tourists' needs My recent time at Marriott hotel allowed me face to face interaction with various tourists from different country that gave me the experience to understand the expectation of tourist and holiday customers' needs. Initiative For all my courses I self funded myself and used my plan ahead skills to balanced my study and work at the same time and take control of my career. This shows that I am fast learned and can handle stress and still continue my work and study together. Sales knowledge Acquired financial sales knowledge during my internship at Marriott hotel.